Business Intelligence/Database Analyst
Job Description:
Are you our upcoming technical service expert? Do you like to take an extra step, analyzing the performance of a logistical system?
Vanderlande understands the complexities associated with a successful airport and parcel operation and delivers future proof logistic process automation. These automation systems are composed of many (electro-) mechanical, IT and controls components that require expert knowledge to support and improve.
You are responsible of making sure the performance evaluation and improvement of the system is made as determined in the service contract. You will be detecting the possible bottlenecks before causing delays and increasing the efficiency of the system, decreasing down time, and maximizing flow.
Your tasks and responsibilities
Job purpose
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Proactively drive continuous improvement projects.
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Transform data into insights that can help improve the value of the organization
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Scope
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Continuous performance improvement as well as executing performance improvement studies related to automated logistics solutions.
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Analyze operations and maintenance processes and data. Make improvement proposals for processes in both system and operations.
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Increase efficiency of the system and up time, maximize throughput, optimize maintenance practices and overall system performance.
Responsibilities
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Lead multidisciplinary continuous improvement initiatives
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Develop, maintain and improve methods to gain and use relevant performance data.
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Analyze system, process and maintenance activity performance.
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Evaluate and improve system, process and maintenance performance.
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Communicate performance status and improvement actions internally and with customer.
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Develop and communicate business case for improvements
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Analyze, evaluate and improve performance of system, processes and maintenance activities.
As Data Analyst you report to the Maintenance Manager. Based on your field of interest there is opportunity to grow to a specialized or manager role within the service or project execution department.
Your department:
The Changi Operation and Maintenance Team is part of the APAC Lifecycle Services (LCS) in the Business unit Airport & Parcel Solutions (APS) within Vanderlande Industries. The primary task is to support Changi T1.
The department works in an international team setting with people from different countries with different cultural backgrounds.
Your Profile:
You are an analyst who can easily bridge between the physical and software world. You have a systematic way of troubleshooting. You like to work together in an international multi-disciplinary team of engineers.
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Qualification and abilities
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Bachelor’s degree, preferably in logistics, IT or engineering.
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Preferred relevant working experience in a logistics or technical environment.
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Strong analytical skills and knowledge of databases and spreadsheets
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Tableau/Splunk knowledge preferred
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Entrepreneurial approach to problem solving
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Strong communication skills
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Good verbal and oral skills in English (customer-facing role)