Capability Manager Maintenance & Asset Services

Capability Manager Maintenance & Asset Services

Job area Life Cycle Services Location Veghel, Netherlands. Contract type Full time

Do you want to work with a global team of experts on the development, deployment and continuous improvement of our service delivery for world leading customers? Are you able to handle internal and external customer questions in the field of Maintenance & Asset management? And driven by continuous improvement to meet current and future operational requirements? We’ll give you the opportunity to work in a key focus area within our global service delivery!

Your department

Within Vanderlande, Services represent approximately 20% of Vanderlande’s total income and is growing rapidly. The Global Service Deployment Group is an international operating service organization within the business unit Warehouse Solutions. The Service deployment Group develops, deploys, delivers and manages quality and effectiveness of our (new) service solutions and capabilities and consists of more than 200 employees who work together to make sure that our services closely connects to customer business needs. We have the ambition to enhance and improve our service delivery to our customers. Maintenance & Asset Management is a vital part of this ambition. We are seen as the trusted business partner and we are looking for a strong Capability Manager who will manage the capability, lead a team of domain experts and steer on organisational readiness to deliver services to our end customers.

Your position

As Capability Manager, you are the thought leader, give direction and is responsible for meeting operational requirements, with the sustainable use of current capabilities, and the development of future capabilities. You steer on organizational readiness, manages the capabilities on quality and effectiveness based on long term plans and business unit strategy.

Key task & responsibilities:

As Capability Manager you are responsible for:

  • Develop & manage the service capabilities on quality and effectiveness for current and future needs, using worldwide standards based on customer needs and market trends

  • Drive the definition of Maintenance & Asset services processes including clear roles & responsibilities and data & enabling tooling requirements

  • Steer organizational readiness on capacity and maturity based on long term plans

  • Coach, develop and assess internal organisation and employees. Implement changes effectively in the organisation

  • Manage risk and business impact of new solution introduction and/or service offerings

  • Maintain the global service communities of practice and facilitate the learning organization by organized knowledge transfer.

  • Lead a team of experts to develop and deploy the service capabilities effectively

The capability manager works closely with domain experts (local & global),  service tooling architect, service design lead, ICT, Digital Service development and commercial product manager.

Your profile

As Capability Manager you are a team player with strong communication skills in the technical and business domain and act as sparring partner for senior management. You’re able to act on operational, tactical and strategic level and you know how to present the benefits of a specific solution and way of working in a convincing and constructive way to motivate people and develop business. You have a strong sense of ownership and have the skill to take people along. You make impact and build trust!

  • Bachelor or master degree in a relevant education programme and a strong interest in Industrial automation, digitalization and customer services (B2B);

  • You are an expert in the field of Maintenance & Asset Management with proven experience in maintenance management, continuous improvement and/or consultancy

  • Strong project and change management skills in an international environment

  • You have > 5 years of relevant working experience

  • Ability to manage expert teams and (senior) stakeholders

  • Excellent communication and presentation skills in Dutch as well as in English

  • You are strong personality, customer centric, commercially minded with a can-do mentality

Our company

Vanderlande is the global leader for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. In this world of technology, we believe in people – especially those who are totally dedicated, customer-driven and keen to continue learning throughout their career. 

This is embraced by our Vanderlande Academy and International Talent Development programmes, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, and this is one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands).

If you’re ambitious and take your long-term career seriously, then please contact us to explore this global opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com

Contact

If the challenging role of Capability Manager appeals to you, apply now by filling in the application form and uploading you CV and cover letter. For more information about this vacancy, please contact Mirre Sengers, Senior Recruiter

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