Change Order Manager, Warehouse Solutions
Responsibilities & Tasks:
- Support Project Teams to identify change orders
- Assume administrative, contractual, and technical control of the Change Order bid process
- Be the point of contact for all change order pricing matters for external and internal stakeholders
- Facilitate and run both internal and external change order meetings
- Manage Change submission to ensure compliance with customer requirements and gain approval
- Maintain the internal change order log to track change progress, values agreed and manage customers expectation on response times
- Guide multiple Change Orders within the project portfolio from inception to issue of order
- Work with Project Managers, Engineering, Buyers, Planning Teams & Others to identify, qualify & price Change Order:
- Scope; Equipment; Risk & Opportunity; Resources & 3rd Party Suppliers where applicable;
- Ensure schedule impact assessments are carried out and costed appropriately;
- Support pricing efforts using internal tooling to build price and gain internal approvals.
- Develop and maintain an agreed pricing template with customer;
- Actively work with Sales Engineering to create PPS and gain sign off ;
- Collate all specialist details and translate into clear proposals identifying changes in scope, time and cost;
- Work with Subcontractors and or Project / Supply Buyers to obtain quotations including estimates for time and cost ensuring opportunities are maximized ;
- Support engineering team during the feasibility and pricing phase;
- Handover of successful Change Orders to Project Team, including tracking of PO’s and reconciliation with JDEdwards;
- Maintain client satisfaction and customer relationship;
- For large Changes, lead a multi-disciplined team; establish priorities, coordinate concurrent activities, promote effective interactions among departments and provide leadership;
- Preserve the integrated system design to meet the system performance and technical specification requirements;
- Provide input into the project master schedule to achieve timely completion of the Change and check for any time extensions;
- Monitor / measure performance of change management (KPI adherence to 10-day process map, Client approval performance for feedback etc.);
- Report status of all change orders.
Knowledge-Skills-Abilities:
- Excellent interpersonal, verbal, and written skills;
- Excellent and proven leadership capabilities in creating unified and motivated project teams;
- Commercially oriented individual with excellent understanding of project risk and scope ownership;
- Able to interpret contracts to argue and support proposals for change orders;
- Exceptional organizational skills and a track record of working effectively in a team environment that incorporates engineering and project management;
- Proactive and hands on work ethic
- Strong team-oriented mentality and acceptance of responsibility for project completion
- Self-motivated with proven ability in problem solving, especially in intense situations;
- Proven willingness and ability to think creatively and stay current with industry trends, equipment, and standards;
- Promote effective interactions among numerous departments;
Basic Qualifications:
- Bachelor’s degree in Engineering or equivalent or relevant Project Management experience managing projects
- Entry level Project Manager with a track record in the successful completion of small engineering projects (3-4 projects around $1M.)
- Availability to travel <5%
Preferred Qualifications:
- Understanding of highly technical and mechanical material handling / conveyor systems.
- Sound knowledge of contract law.
- Minimum 5 years of experience in Purchasing or Supply Chain
- Purchasing (creation, monitoring, and expediting)
- Analytical research within databases
- Good negotiating, contracting and procurement skills.
Key Measurable Performance Areas
1. Monthly Reporting and Forecasting
2. Commercial and Contractual Awareness
3. Scope Awareness
4. Change control (internal, 3rd Party & customer)