Executive Program Manager of Continuous Improvement

Executive Program Manager of Continuous Improvement

Job area Corporate functions Location Marietta (Atlanta), United States of America. Contract type Full time

Executive Program Manager of Continuous Improvement

As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand.   Vanderlande is a global market leader in material handling system manufacture, design, installation, and service.  Vanderlande systems employ the latest in robotic, mechanical, and software technology.   Vanderlande’s customers are household names in e-commerce, package delivery, and air transportation. 

This role is the key position within a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across multiple teams and regions. It will play the lead role in helping to foster a culture of sustainable change through the creation and embedding of lean methodology, and the supporting framework, to deliver business transformation.

Responsibilities & Tasks:

  • To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
  • To work with key business stakeholders, and multi-jurisdictional ‘Continuous Improvement/lean champions’, to build a continuous improvement environment to support an ongoing program of change
  • To lead and facilitate lean/process improvement-based workshops to drive ideas and solutions
  • To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
  • To identify trends and process variations as part of establishing a continuous improvement monitoring system
  • To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
  • To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
  • To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
  • To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
  • To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
  • To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times 
  • To set up a program, deliver coaching and run projects across the organization
  • To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects 

Competencies:

  • Minimum 5-7 years proven lean/continuous improvement analytical experience
  • Minimum 5-7 years experience in project management and business analysis
  • Excellent understanding of continuous improvement concepts, across the lean toolkit and using a Value Stream approach
  • Ability to set-up, facilitate and lead service improvement workshop sessions (e.g., value stream mapping, kaizen events) with a range of business stakeholders
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
  • A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
  • Experience of designing or implementing a framework of continuous improvement in an engineering and/or services organization
  • Experience of hands-on implementation of continuous improvement programs and lean solutions
  • Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts
  • Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
  • Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between
  • Strong analytical, project and product management skills

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