HR Business Partner Southern Europe & Latam

HR Business Partner Southern Europe & Latam

Job area Corporate functions Location Barcelona Office, Spain. Contract type Full time

The HR BP is the strategic partner on Customer Center (CC) level and links business strategies to the HR Strategy whilst providing advice on people and organization matters to CC Management. This role is responsible for aligning the CC strategic plan to the Business Unit & HR strategy and initiatives to contribute to the growth and competitiveness of the business. The HR BP defines business requirements based on business needs and collaborates with the HR organization to align services and solutions to these business needs via people plans.

Vision, Strategy & Leadership

Develops CC people plan (1-3 years) to support the requirements of CC business plan & BU HR plan:  organizational design, culture, leadership, talent, capability development and change.
Partners with the CC leadership team to understand the business challenges as key input for the CC people plan and in collaborating with People Services for the people plan delivery.
Coaches leadership team on people related options as input for business and people decision making.
Acts as a trusted advisor to the leadership team on people topics and provides direction on HR solutions and HR services.
Collaborates with global BU HR BP and contributes to the creation and delivery of the global BU people strategy and related initiatives
Acts as the voice of the CC in the BU HR team and partners with BU HR BP, HR experts in CoE and People Services to ensure business needs are represented and to support the deployment of HR solutions.
Acts as the HR lead and single point of contact to the leadership team.
Is also a coach to CC leadership team to further grow their leadership skills and potential.

Business Partnering / Operational Excellence

During solution development, the HR BP acts as the voice of the customer and involves them as appropriate.
Provides business input and feedback to HR to improve the effectiveness and relevance of HR policies, programs, frameworks and services.
Provides business input and feedback to HR to improve the effectiveness and relevance of HR policies, programs, frameworks and services.
Provides tactical advice and drives operational effectiveness on several key People topics programs, frameworks and services.

Your qualifications and skills:

  • Effective communication – you instill trust and easily build relationships
  • Strong customer focus – you show clear business insight and act on it
  • Excellent stakeholder management, driving engagement, commitment and accountability
  • A nimble learning capacity.
  • A focus on the development of talent.
  • Business insight and strategic mindset

You should recognize yourself in this profile:

  • Bachelor or Master’s degree in HR/Business
  • Experience in labor and employment laws, above all, in Spain and Latam
  • min 8-10 years’ of HR BP experience
  • Work experience in an international matrix organization
  • Experience in leading with people leards and management team
  • Work experience in strategical people plans in a global vision
  • A sound working knowledge of HR policies & processes

We offer:

  • 20 days of vacation, a week of holidays in Easter and in Christmas, and a pack of Fridays with a reduced work schedule
  • Training Plans
  • Flexible schedule
  • Work Remote policy
  • Flexible compensation plan

 

Apply now! 

Thank you very much for your interest!

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