Internship: Creating a Continuous Improvement mindset and culture within HR

Internship: Creating a Continuous Improvement mindset and culture within HR

Job area Apprentice (JFG) Location Veghel, Netherlands. Contract type Full time

Assignment type: Internship

Start date: February 2022

Assignment duration: 6 months

Location: Veghel

Educational Level: WO

Desired study: International Business or related

Language: English

Description of the assignment

On April 1st 2021 we went live with a new organizational structure within HR. This also meant the birth of a new sub-department, called People Services. As People Services we deliver HR services to all customer segments, with a deep focus on employee experience, operational excellence and continuous improvement. We do this across organizational and geographical boundaries.

Within HR we have a quite well-established practice when it comes to program and project management. This methodology framework works great for transformation programs and HR projects (think of a substantial change to our system). For the upcoming year we want to focus more however on how we manage improvements that mainly come up from operational issues and challenges and are identified with employee participation and with the help of operational staff who work on processes on day to day basis.

It is your task to define how we can create a Continuous Improvement mindset and culture within HR. We expect you to research today’s pain points and opportunities and finally deliver a recommendation report.

In the meantime you will support the Global PMO Lead, HR Business Capability Architect and Process Owners with activities as process design workshops, local fit-gap analysis sessions and identifying business process KPI’s

We encourage you to provide us with suggestions on which lean tools, templates or practices we can already implement on the short-term. Feel free therefore to explore your creative side and pilot your ideas. This is an opportunity for you to make an direct impact for our teams.  

Department description

People Services is one of the three sub-departments within HR. The other two sub-departments are 1. The Centre of Excellence and 2. Business HR. The COE’s own the design of business relevant people solutions and transfer those to People Services, while Business HR partners as a key account manager with the business on a strategic and tactical level. We also closely work together with departments as Finance and ICT.

As an intern you will be part of our People Services Management Team. This team consists of nine regional leaders, a HR SSC lead, me as the PMO Lead and last but definitely not least the Global People Services Lead (our manager). A very new, diverse, and caring team.

Next to you, we will also have another intern joining our team for the same period who will focus on how we can further improve our project and portfolio practice. We strongly encourage you to connect, share experiences and support each other.

Your responsibilities

The topic of Continuous Improvement is quite trending – meaning that there are many colleagues within Vanderlande currently investigating or even making concrete steps. It is therefore very important that we stay aligned with those developments and seek for continuous feedback on our ideas.

The fact that this is all quite ‘new’ is what makes this internship so fun and challenging. You have an opportunity here to set a best practice for the rest of the company as well.

Due to the diversity of this internship, you can be certain that it will be a great learning opportunity. Furthermore, it allows you to build a great network within Vanderlande, which can always be useful for future career opportunities.

Your profile 

  • Strong interest in Continuous Improvement/Lean
  • Experience in Business research and good understanding of research methods
  • High energy and proactive
  • Deals well with changing workload, able to prioritize work, meeting deadlines
  • Project management skills (structured)
  • Easy to connect with people from different cultures and layers within the organization
  • Strong verbal and written communication skills
  • Profound English required
  • Optional: Affinity with HRM

Contact

Do you recognize yourself in this challenging profile? Are you looking for an internship in an organization that has been elected as “Best Employer” for years in a row? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: internship@vanderlande.com or contact Stef Alferink (Campus Recruiter) by phone: +31 (0)413 – 75 50 87.

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