Assignment type: Internship
Start date: February 2023
Assignment duration: 6 months
Educational Level: Bachelor
Desired study: Computer Science, Information Systems or related Engineering studies
Language: Dutch or English
Description of the assignment
Our team supports over 40 sites (of our biggest key accounts) across Europe & Asia/Pacific and these sites have very high expectations around the performance of our systems on site as well as our ability to support each site. We have visibility to this via extensive performance reporting capabilities. This Data Analyst role then plays a key part in creating dashboards & reports then analyzing the performance metrics to look for current & potential issues and based on those findings, help make subsequent recommendations for improvement.
Description of department
Our team of 37 comprises Engineers & Analysts. We are the frontline of support when any site experiences issues or needs support. We provide most of this support remotely. However, the team is also heavily involved in configuring & deploying OT software updates across Europe & APAC. This Data Analyst role would sit alongside two other Analysts in the team to build these performance reports and analyze the results to see how we can improve our systems & support for each site.
The Data Analyst will utilize multiple reporting tools to pull Operational Technology performance data from the sites as well as SLA, OLA & KPI metrics around the performance of the teams. These individual reports will be compiled and summarized into dashboards. From there, performing corresponding analysis to look for areas & opportunities for improvement and communicating those results to all key stakeholders.
- Knowledge of SQL or Splunk is a pre
- Knowledge of reporting tools and MS excel is a pre as well
Do you recognize yourself in this challenging profile? Are you looking for an internship in an organization that has been elected as “Best Employer” for years in a row? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: email@example.com or contact Stef Alferink (Campus Recruiter) by phone: +31 (0)413 – 75 50 87.