Mandatory Skills:
Excellent Oral and written communication skills
Experience with IT Project deliveries & technical guidance of teams.
Good understanding of cloud concepts. Experience with Azure cloud desired.
Sound knowledge of backup technologies. Extensive experience with VEEAM is a must.
Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10) (MCSA & RHCSA certifications)
Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification preferred).
Specific experience with Nagios OP5mon would be an added advantage. Experience with other IT monitoring tools would also help.
Experience in monitoring and resolving hardware issues relate to server & client hardware. Experience with HP Server hardware would be an added advantage.
Secondary Skills:
Knowledge of Networks & Cisco technologies would be an added advantage.
Experience with VEEAM or other backup products.
Primary Roles & Responsibility:
Supporting local office clients that are experiencing issues.
Monitoring datacenter health performance and taking corrective actions.
Support virtualization & network related topics.
The person will be working on both the local office as well as remote issues. Ranging from issues on client’s machines to servers. (Virtualized or Physical)
Should be ready to travel to different geographies for supporting IT projects. Travel could be for short or long durations (Involving domestic and International locations).