Excellent Oral and written communication skills
Experience with IT Infrastructure issues & technical guidance of teams.
Patching for Windows & ESXi Servers & Firmware upgrade on Physical Servers.
Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10) (MCSA & RHCSA certifications)
Good Understanding of Windows Clustering & Active Directory
Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification preferred).
Specific experience with Nagios OP5mon would be an added advantage. Experience with other IT monitoring tools would also help.
Experience in monitoring and resolving hardware issues relate to server & client hardware. Experience with HP Server hardware would be an added advantage.
Experience with VEEAM or other backup products.
Primary Roles & Responsibility:
Supporting experiencing issues in client Infrastructure.
Monitoring data center health performance and taking corrective actions.
Support virtualization & network related topics.
The person will be working on remote issues. Ranging from issues on client’s machines to servers. (Virtualized or Physical)
Willing to work in 24/7 shifts.
Desired Experience: 7-8 years