Junior Controls Support Engineer

Junior Controls Support Engineer

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London, United Kingdom.
Contract type
Full time
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Title: Junior Controls Support Engineer

Reports to: Senior Team Leader

Location: London, Heathrow T5

Introduction to Role:

Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe having the most connections to other airports. All these passengers expect their luggage to reach the same destination. That’s where Vanderlande comes in as a strategic partner with full responsibility for the performance and maintenance of Heathrow’s baggage handling systems.  

In the challenging and responsible position of Junior Controls Support Engineer, you will have the chance to make a significant contribution to the growth and profitability of Vanderlande.

Role Responsibilities:

  • Managing and supporting the WINTEL Infrastructure and the SUSE Linux estate

  • Monitoring the ticketing queue and responding to service requests and resolving infrastructure-related incidents promptly minimizing potential disruptions

  • Performing routine maintenance tasks for infrastructure systems as required

  • Maintaining a proficient working knowledge of current infrastructure and future trends and monitoring systems proactively by identifying performance-related issues

  • Supporting, designing, implementing, and testing disaster recovery routines & procedures

  • Following defined procedures to monitor systems resolve problems or escalate and continuous improvement of new and existing procedures

Role Qualifications and Skills:

  • Windows XP/7/10/11 desktop OS (Desirable)
  • Any Windows system OS systems and system experience (Desirable)
  • A sound grasp of ICT skills such as using MS Office (Desirable)
  • Linux/Unix (Experience or understanding)
  • Backup/Restore imaging technologies (Awareness and understanding)
  • VMware 5.5/6/6.5 technologies (Understanding)
  • PowerShell/Python or any scripting experience.
  • Network/Wireless/Routing (Understanding and awareness)
  • Ability to work under pressure to strict time scales
  • Understand incident management and ticket assignment, working within published SLAs and OLAs
  •  Working 24/7 Shifts

What we Offer:

This challenging position offers the chance to contribute to the growth and profitability of Vanderlande Industries. We offer a full-time position in an informal and professional working environment with a lot of scope for personal development.

Besides your salary, we offer you the following:

  • 28 days of annual leave (excluding public holidays)
  • Bupa Medical Cover
  • YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
  • A challenging work environment with lots of opportunities of career progression.
  • Cycle to work scheme
  • Pension with Aviva
  • Achievers – Employee Recognition Platform and discount of everyday shopping! 

Diversity & Inclusion:

Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.