Junior Infrastructure Engineer

Junior Infrastructure Engineer

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Job area Corporate functions Location London, United Kingdom. Contract type Full time
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Accountabilities

Vanderlande Values

Ownership

  • Manage the WINTEL Infrastructure estate.
  • Assist in support  of the SUSE Linux estate
  • Monitor ticketing queue and responds to service requests or incidents. Resolve/escalate infrastructure related incidents in a timely manner minimizing potential disruptions
  • Performs routine maintenance tasks for infrastructure systems as required
  • Maintain a good working knowledge of current infrastructure and future trends
  • Monitor systems and identify performance issues proactively
  • Support, design, implement and test of disaster recovery routines & procedures
  • Follows defined procedures to monitor systems resolve problems or escalate.
  • Develop and maintain new and existing procedures

Build Reputation with Customers

Create effective and good working relationships with all departments to ensure that customer expectations are exceeded Create effective and good working customer relationships to ensure that customer expectations are exceeded, whilst maintaining strong partnerships with customer’s primary contractors

Drive to Win

Ensure all requests are dealt with efficiently, ensuring employees have everything required in order to carry out their daily duties 

Team Play

Working as part of a team to ensure a smooth running of the department and business

Every day better

Responsible for the continuous improvement of policies and procedures as well as learning continuously and developing professional potential and ability

Safe Base & We Care

Support a safe working environment within business development through championing and encouragement of a safety first culture

Experience:

  • Windows XP/7/10/11 desktop OS (Desirable)
  • Any Windows system OS systems and system experience (Desirable)
  • A sound grasp of ICT skills such as using MS Office (Desirable)
  • Linux/Unix (Experience or understanding)
  • Backup/Restore imaging technologies (Awareness and understanding)
  • VMware 5.5/6/6.5 technologies (Understanding)
  • PowerShell/VB on any scripting experience.
  • Network/Wireless/Routing (Understanding and awareness)
  • Ability to work as single skillset knowledge source
  • Adaptive focused thinking and strategy building
  • Ability to work under pressure to strict time scales
  • Strong customer focus
  • Team player
  • Good Analytical Skills
  • Positive with a keen attitude/ Pro-active mindset
  • Understand incident management and ticket assignment, working within published SLAs and OLAs
  •  Will and happy to Work 24/7 Shifts

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