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Lead HR advice

Job area Corporate functions Location Veghel, Netherlands. Contract type Full time

The People Services Lead HR Advice leads the HR advise team through the HR transformation. He/she provides direction and oversight of the specific services of the team (e.g. customer focus, quality, efficiency, innovation), fully aligned with the Voice of Customer, ensuring a strong HR service delivery. The Lead is responsible for the skills development and performance of the HR Advice team and leads projects focused on business capability improvements and employee experience closely partnering with the colleagues in the regional HR community. 

Vision, Strategy & Leadership

  • Provide pro-active and tactical advice and solutions to business leaders/managers on domain expertise matters and translate into local service delivery where needed

  • Understand the business direction within the own region/country and be able to translate relevant insights and local requirements to own domain

  • Provide guidance, support and professional development opportunities to team members

  • Building and maintaining important internal and external relations that are relevant and required for People Services

Operational Excellence

  • Overall accountable for service delivery in HR Advice, ensuring 2nd tier support and project management on improvement initiatives

  • Team leadership for a team of 8-12 HR advisors, including coaching and professional development of the HR advisors

  • Ensuring the HR advice team acts in line with the strategy and vision of People Services and define Priorities.

  • Establish a close alignment and partnership between HR advisors and HR Business partners

  • Responsible for deployment and execution of policies, processes and services within Benelux

  • Possesses extensive knowledge of the local labor market and ensures that HR Service Delivery is aligned to and compliant with global frameworks and local laws and regulations

  • Responsible for HR metrics and local SLAs , ensuring continuity of service and a great employee experience

  • Drives the HR transformation through solid change management approach with HRA team and local business leaders

  • Provides specialist expertise to lead domain-specific activities in accordance with policies, standard operating procedures and guidelines, acts as an escalation point for the HRA’s

  • Accountable for having and maintaining up-to-date deep functional knowledge to support with key moments that matter

  • Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes, ensuring high quality service delivery

  • Local supplier management of the HR Advice suppliers

  • Collaborate with other People Services Leads for alignment on consistency, lessons learned and knowledge transfer.

  • Ensuring regulatory guidelines and any updates on a process level are followed and and implemented in our way of working.

  • Follow up and/ or initiate new initiatives to contribute with the complete HR advice team to a positive employee experience

Continuous Improvement

  • Collaborates with other People Services Leads, HRBP’s and CoE’s to identify opportunities for improvement and to ensure alignment across countries and regions

  • Responsible for identifying service issues, proactively proposing improvements and leading the implementation of changes

  • Be part of the Local Improvement Committee to drive (local) improvements in service delivery in close collaboration with the HRBP(s)

  • Be part of (one or more) Capability Expert Communities (SME role) to bring in the People Services perspective in the overall maintenance and improvement of HR Capabilities

  • Be an ambassador of the HR transformation and adoption of the HR Service Delivery Model with the business, act as a role mode

Our company 

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Amazon and Walmart, which seamlessly integrate innovative systems, intelligent software and life-cycle services. 


If you aspire to a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships and rise to the challenge of industry-leading projects. 


You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.  


To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins… 

What we offer

In the challenging and responsible position of People Services Lead HR Advice, you will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. Our organisation has been named for several years in a row as ‘Top Employer’ and ‘Best Employer’. We offer a full-time position in an informal and professional working environment with a lot of scope for personal development.
As well as your fixed salary you’ll receive the following secondary benefits:

  • 27 days vacation & 13 ADV (working hours reduction) days

  • Flexible working hours

  • Training facilities

  • Travel expenses

  • Home working facility

  • Collective pension scheme and insurance facilities for healthcare.

Your application
If the role of People Services Lead HR Advice appeals to you, then please apply now by completing the application form, and uploading your CV and covering letter. For more information about selection process please contact Tjalling Kraak, Specialist Recruitment +31 413 493 024.


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