Operational Transition Manager

Operational Transition Manager

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Job area Project Management Location London, United Kingdom. Contract type Full time
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Role Profile

Title: 

Operational Transition Manager

Reports to: 

Integration & Transition Lead

Context:

Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. Working within Operational Transition Team the Operational Transition Manager will be responsible for ensuring our operational readiness activities are planned, developed and executed in accordance with the project and programme timescales and objectives there is a smooth transition into live operations, managing Operational Readiness Team.

Accountabilities

Ownership

·       Identify project benefits, deliverables, operational impact and deadlines through consultation with project manager, sponsors and stakeholders

·       Day to day management of set operational transition projects including analysis, project development objectives, deadlines and quality expectations and Stakeholder reporting

·       Using given criteria, develop, maintain and drive successful outcomes within the OT delivery project plan

·       Contribute to the end to end project transition plans

·       Progress reporting to Project Manager, Operational Transition Leader and senior stakeholders for clarity and endorsement

·       Plan and oversee OT activities including training ensuring they are managed within the project budget, and in accordance with timescales and quality criteria

·       Ownership of the creation and implementation of the operational transition plans and applicable training strategy/materials

·       Prepare end of project closure reports, sign off acceptance of change, benefit realisation and ‘lessons learnt’

Build Reputation with Customers

·       Managing stakeholder relationships – engages and manages stakeholders effectively, resolving issues and understanding drivers/needs

·       Relationship Management – Ability to build and establish effective relationships in order to elicit information from key individuals internally and externally

·       Impartial – Reflects a true picture, does not attempt to communicate only good news or what people want to hear but delivers a balanced view

Drive to Win

·       Self-driven – Responds to challenging priorities with a sense of urgency and pace.

Team Play

·       Identify project benefits, deliverables, operational impact and deadlines through consultation with project manager, sponsors and stakeholders

·       Progress reporting to Project Manager, Operational Transition Leader and senior stakeholders for clarity and endorsement

Everyday Better

·       Plan and oversee OT activities including training ensuring they are managed within the project budget, and in accordance with timescales and quality criteria

·       Prepare end of project closure reports, sign off acceptance of change, benefit realisation and ‘lessons learnt’

·       Proactive – Looks ahead for potential issues and takes preventative action to mitigate any risks or issues in advance. Does not get caught up in permanent reactive mode

Safe Base & We Care

Support a safe working environment within business development through championing and encouragement of a safety first culture

Competencies Required of Successful Applicants

 

·       Managing stakeholder relationships – engages and manages stakeholders effectively, resolving issues and understanding drivers/needs

·       Relationship Management – Ability to build and establish effective relationships in order to elicit information from key individuals internally and externally

·       Proactive – Looks ahead for potential issues and takes preventative action to mitigate any risks or issues in advance. Does not get caught up in permanent reactive mode

·       Impartial – Reflects a true picture, does not attempt to communicate only good news or what people want to hear but delivers a balanced view

·       Self-drive – Responds to challenging priorities with a sense of urgency and pace.

·       Organisational Skills – Ability to plan taking a pragmatic approach to meet required deadlines

·       Technical – A solid technical understanding of baggage systems and operational processes

·       Training delivery – Ability to deliver end user FIT training

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