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PMO and Program Lead Global Services

PMO and Program Lead Global Services

Job area Life-cycle services Location Veghel, Netherlands Contract type Full time

Have you got the drive and entrepreneurship necessary to manage our international Service development projects? Do you have the commercial attitude to play to drive innovation and deliver results? Are you someone who develops strong PMO capabilities together with the project teams, and drives Programs to results? If so, you're the ideal PMO and Program Lead Global Services for us!

Your position

As the PMO and Program Lead Global Services, it's your job to drive the PMO competences to a next level! You will manage the Global Service Portfolio, drive a Strategic Program and develop the Project Management competences together with the PM community.

As a PMO and Program Lead Global Services

You will manage the Life Cycle Service Portfolio (Global).  We are looking for a strong PMO Manager with proven know-how in portfolio support. In this role, you act as the expert on Portfolio Management.

  • Portfolio Management

    • Implement governance for portfolio decision making (running , future projects)

    • Supports portfolio decision making process (toll gates), create a balanced, prioritized portfolio based on the strategic goals

    • Oversees and guards the project portfolio, including tracking progress, escalation issues, risks, budget and resource planning
       

  • Center of excellence

    • Equipping the organization with methodologies, tools, templates to enable project & program excellence
       

  • Portfolio Delivery

    • Increase the number of successful projects and programs thanks to a maximum of support
       

As a Program Manager

you will set priorities and keep an eye on how every aspect of a program. You will have ultimate responsibility for the successful delivery of one or more Service development programs and form the link between the client, the team at Vanderlande (local and global) and subcontractors. Furthermore, you will:

  • Manage programs with tight deadlines and work in and with different cultures.

  • Deliver realistic program plans and have the ability to implement them in such a way that all of the following key factors are guaranteed: customer satisfaction, time, budget, quality and functionality.

  • Deliver programs conform the project management methodology in order to provide the client the agreed results.

  • Have implementation responsibility during the project to create business value.
     

Your department

As a PMO and Program Lead Global Services you will be part of the Global Service Excellence Centre within Global Services. The team is responsible for:

  • The development of the life-cycle services strategy together with the business units and customer centers (local P&L's) within Airports, Warehousing and Parcel, and development of the innovation road map (next to asset management largely focussed on IT, data and digital)

  • The execution and implementation of cross-functional innovations and developments within Vanderlande;

  • Supporting the business on strategic challenges like co-development with customers, assessments of sites and improvement projects;

  • Management & development of the service proposition including introducing and rolling out new services within Vanderlande.

  • Driving several "excellence" initiatives, like processing NPS, drive service management quality, deploy new processes, run service improvement programs, provide performance management dashboards.

  • Service Portfolio management, including Project Management Office.
     

Your profile

In order to be successful in this challenging opportunity, you recognize yourself in the following elements: 

  • A Bachelor or Master diploma

  • At least 5 years experience in a PMO & Program Management  or in a similar role in a challenging environment.

  • Clear expectation management as part of your DNA.

  • International working experience is a plus.

  • Strong communication skills, you find it easy to build relationships and are result-oriented.

  • Strong change Management skills

  • Experience with PMO&PM methodologies (certificate Prince 2 Practitioner and/or IPMA C, MOP, P3O)

  • Understanding of development methodologies, e.g. Waterfall, SCRUM , Agile.

  • Know-how of the PMO processes and Agile way of working

  • An excellent command of the English language.

  • You have excellent MS Excel, MS PowerPoint Capabilities and knowledge of, or proven interest in Services
     

Furthermore, you have:

  • Proven organizational awareness and sensitivity.

  • Experience in complex stakeholder environments: balancing different perspectives on project objectives and success.

  • Affinity with logistics and/or industrial automation.

  • With your strong vision and keen eye for improvement, you will not only inspire your project team but will also contribute to the improvement of our project management capabilities

What we offer

In the challenging and responsible position of PMO and Program Lead Global Services you will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. Our organization has been named for several years in a row as ‘Top Employer’ and ‘Best Employer’. We offer a full-time position in an informal and professional working environment with a lot of scope for personal development.

Beside your fixed salary, you’ll receive the following secondary benefits:

  • 27 days’ vacation & 13 ADV (working hours reduction) days

  • Flexible working hours

  • Training facilities

  • Company Health Center (Fitness, Bootcamp, Running Academy, etc.)

  • Collective pension scheme and insurance facilities for healthcare, car, WGA (Return to Work Scheme for the Partially Disabled) etc.
     

Contact

If the challenging profile appeals to you, apply now by filling in the application form and uploading your CV and cover letter. For more information, please contact Michelle van der Schoot, Recruiter +31 413 49 52 88.

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