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Process Improvement Engineer

Process Improvement Engineer

Job area Life-cycle services Location Marietta (Atlanta), United States of America Contract type Full time

As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand. Vanderlande is a global market leader in material handling system manufacture, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Vanderlande’s customers are household names in e-commerce, package delivery, and air transportation.

As a Process Engineer, you'll be responsible for continuous improvement of the performance of our system, logistics operations as well as provided services related to our automated logistics solutions in use by our customers. The Process Engineer will act at an operational and tactical level, and will present the benefits of a specific solution by means of a business case in a convincing and constructive way, taking into account business needs and future developments in customer market.

You will be providing optimization services to customers as well as run internal improvement projects within the service department and within our Operations & Maintenance teams within north America. You will be part of the continuous improvement team in our US office in Atlanta, which includes maintenance engineers, process engineers and implementation managers.

Essential Functions (Job Duties and Responsibilities):

  • Responsible for executing continuous performance optimizations related to our (automated) logistics solutions in use by our customers as well as of the O&M services provided by the service team.
  • Work with colleagues and customers to analyze data and logistics processes and the automation solution to make improvement proposals for the total logistics process in both systems and operational terms.
  • Quantify benefits of proposed improvements by utilizing data analytics (industry standard metrics such as payback period, ROI, etc.).
  • Clearly report to external and internal customers on status of system and operations and come up with usable insights;
  • Act at an operational and tactical level by presenting the benefits of system and operational improvements through business cases, reports, workshops, etc in a convincing and constructive way to internal and external customers.
  • Drive implementation of (system and operational) improvements and solutions within the team and towards the customer and provide proof of positive impact of these.
  • Innovate new solutions and prevent future problems.
  • Develop tools and methods to measure performance.
  • Provide ongoing operational support to colleagues as well as the client during incidents.
  • Lead all root cause analysis and provide written analysis as well as presentations.
  • Develop and provide process documentation and operating instructions to team members.

Required Education and Experience:

  • Bachelor’s Degree, preferably in Logistics, Engineering or Industrial Engineering & management
  • Minimum 5 years relevant working experience in a logistical/technical/operations/manufacturing or process driven environment
  • Advanced user with Microsoft Excel and Intermediate Microsoft Word and PowerPoint skills
  • Continuous improvement work experience including Lean Six Sigma, TPM
  • Willing and able to travel up to 50-75% domestically and some international
  • Must possess a passport

Preferred Qualifications:

  • Work experience in airport environment is an asset
  • Experience with advanced data analytics tools and BI tools like Splunk

Knowledge-Skills-Abilities (Competencies):

  • Able to communicate (written and verbal) both within the organization (global) and with all levels of customers
  • Strong analytical abilities, together with a customer centric approach
  • Takes initiative and make decisions.
  • Self-motivated with an entrepreneurial mind set
  • Works systematically, continuously improving processes for self and department
  • Strong Experience with databases, spreadsheets and data analytics environments
  • Can think creatively and in conceptual terms
  • Strong presentation and interpersonal skills
  • Ability to thrive in a fast-paced operational environment with competing priorities and multiple stakeholders

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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