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Process Specialist

Process Specialist

Job area Life Cycle Services Location Pune I, India. Contract type Full time

Are you an engineer with a keen interest on processes, have experience in doing project audits, have an inclination towards data analysis, eager to learn, are a team player and understand project management practices?


As a Process Specialist, you will be responsible to identify gaps in projects being executed from VOICE by doing milestone/toll gate checks and audits, guide the project leads in closing those gaps, help them in identifying areas of improvement in the process, gather feedback from them on any improvement suggestions and place it in the repository of the VOICE quality department. Also, generate various reports coming out of the checks and the project performance data from the internal available tools. You would also need to work along with the PMO to increase the awareness in QA-QC in the organization and also have influencing skills to push existing as well as new improvements in the organization.


You must have a Bachelor Degree or an equivalent Degree from a Recognized University / Institution;

Total experience of 7-10 years of project delivery experience in a large to medium scale software/engineering services firm with at least 3-4 years of experience in the quality control/assurance role

Candidate should have a strong knowledge of the engineering project life cycle and a good understanding of Quality Systems/ Standards used in software/engineering or project environment

Attention to detail and commitment to quality

Awareness of project management practices

Experience in using Project Management tools

Exposure to quality management systems

Sound understanding of project delivery life cycle

Good written and oral communication skills

Good Presentation skills


  • Perform project audits and milestone checks in the identified projects
  • Awareness sessions on the Process Map
  • Update project repository with the latest status of the projects
  • Prepare dashboards for reporting project progress to key stakeholders
  • Prepare detailed plans to track project performance and enable timely reporting to management
  • Monitor performance and improvement in key metrics on an ongoing basis
  • Ensure closure of identified project gaps by regular follow up with the project leads

Mandatory Skills

  • Auditing and analyzing skills
  • Ability to deep dive and get the real gaps and risks while doing project milestone checks and audits
  • Understanding of standard quality systems like ISO9001-2015, CMMi, Agile process etc
  • Hands on knowledge of using basis QA QC tools (histogram, pareto etc)
  • Knowledge of the generic Quality Management principles

Secondary Skills

  • Good oral and written communication Skills
  • Organize and keeps overview in own work
  • Team player
  • Ability to quickly learn and adapt to the company’s culture and Way of Working
  • Self-motivated person

Primary Role & Responsibilities

  • Regular milestone checks of Work Package projects based on their schedule
  • Generate reports based on the checks and audits on a periodic basis
  • Continuous communication with project leads with respect to changes in project schedule, risks etc
  • Collaborate with competence owners on feedback related to process gaps and improvements
  • After thorough understanding of the Material Handling System, give onboarding as well as regular trainings on the Vanderlande Process Map
  • Create/maintain project overview tracker with details of the activities done/to be done

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