Service Contract Administrator

Service Contract Administrator

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Location
London, United Kingdom.
Contract type
Full time
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The Company

As one of the global market leaders in the design, manufacture, installation, and service of automated material handling systems and related services, Vanderlande has an excellent reputation in the market for reliable project and service delivery, innovation, customer focus, and strong market awareness. Key markets include Airports, Warehousing, and Parcel solutions.

Your Role

As a Service Contract Administrator, you will act as a strong interface between internal and external stakeholders and especially provide administrative support to the Service Account Manager, Service Team leader, and Senior Spare Parts Coordinator.

You will be performing the following tasks:

  • First point of contact for internal customers for administrative Service contract related queries by providing relevant and financial information for contract evaluation, including the preparation of routine service contracts

  • Supporting Project managers and Service managers to achieve service takeover

  • Acting as a strong link between multidisciplinary stakeholders by coordinating and monitoring local service providers and sub-contractors

  • Managing contract administration and reporting (internal and external)

  • Arranging daily activities and allowing time for both reactive and proactive tasks including the responsibility for inbox and calendar management and raising service orders

  • Evaluating customer satisfaction and providing feedback to internal organization to improve

What we expect from you

If you are passionate about creating a great employee experience, Vanderlande is the place for you!

Therefore, you act as a proactive and passionate team player combined with a flexible and great service mindset.

We expect the following from you:

  • Educated to at least GCSE level or equivalent

  • Have high attention to detail, with the ability to identify errors or areas of inconsistency/risk

  • Ability to work well under pressure with constantly changing priorities

  • Ideally first experience working with JD Edwards Enterprise One and Maximo would be advantageous

  • Strong written and verbal communication skills combined with proficient expertise in MS Office

Our Offer

This challenging position offers the chance to contribute to the growth and profitability of Vanderlande Industries. We look for a full-time employee and we can offer you interesting career paths within Vanderlande.
As we grow, you can build and grow your career with us. 

Besides your salary, we offer you the following:

  • 28 holiday days plus 8 bank holidays

  • Hybrid working policy

  • Training possibilities

  • Performance-related pay

  • Bupa Medical Cover

  • YuLife

Contact

If you want to take on this demanding challenge in a dynamic environment, apply now by filling in the application form and upload your resume and motivation letter. For more information contact Daniel Krause, Recruiter,
on +49 2161 6800 455.

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