Service Technician UK11

Service Technician UK11

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Location
Warrington (Asda), United Kingdom.
Contract type
Full time
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Role Profile

Title: 

Service Technician

Reports to: 

Shift Leader

Context:

Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. Working within our customer site at Asda, the Service Technician will be performing maintenance duties to ensure productivity and output, equipment availability, health & safety compliance, quality, and team working is optimised in accordance with agreed timescales.

Vanderlande Values

Accountabilities

  • To be proficient in all aspects of the operation and maintenance procedures.
  • To repair and maintain all equipment through a proactive approach of planned preventative maintenance with a "right first time" approach and to seek permanent solutions through a culture of continuous improvement.
  • Ensure rapid response to breakdown situations and effective corrective maintenance regimes.

Build Reputation with Customers

Create effective and good working relationships with all departments to ensure that customer expectations are exceeded

  • Interface to customer in a Professional and Courteous Manner either face to face, telephone, email.
  • Ensure contract SLAs are consistently achieved and improved

Drive to Win

Ensure all requests are dealt with efficiently, ensuring employees have everything required in order to carry out their daily duties 

  • Perform planned preventative maintenance, corrective and reactive maintenance in timely manner as required.

Team Play

Working as part of a team to ensure a smooth running of the department and business

  • Provide cover for other service technicians / Shifts when necessary.
  • Ensure thorough knowledge transfer through sharing of knowledge and information.

Every day better

Responsible for the continuous improvement of policies and procedures as well as learning continuously and developing professional potential and ability

  • Carry out routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring.
  • Look to find root cause of issues and find permanent solutions to issues encountered.

Safe Base & We Care

Support a safe working environment within business development through championing and encouragement of a safety-first culture

  • Ensure all company legislative Health & Safety regulations and policies are maintained.
  • Work in a safe considerate manner and leave all work areas clean and tidy at all times.

Experience:

Good level of Electrical & Mechanical multi-skilling

Working knowledge of PLC control systems (Desirable)

Experience of automated materials handling systems a distinct advantage

Good communication skills

Proven problem solver

Methodical and accurate

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