Vanderlande is the global market leader in baggage handling systems for airports, and sorting
systems for parcel and postal services.
The Software Release Manager will be working within the UK Integration Team. You will be responsible for the planning and delivery of baggage handling software and systems into the Pre-production and live Production IT environments across all London Heathrow campus wide terminals. Ensuring the planned releases are delivered to the project timelines whilst meeting the quality expectations, protecting the integrity of the Production environments, and avoiding adverse impact to Heathrow’s Baggage Operations.
Role Responsibilities
Taking ownership of the end-to-end Change, Release and Configuration Management processes and the technical environments for the baggage handling systems . Manage and co-ordinate approved changes through to the release delivery. Be an empowered chairperson for the CCB (Change Control Board), and be a coach and mentor for support, to the relevant Project, Change and Operations teams as the change management processes are embedded and adhered to. Support scalable processes to accommodate variable release size and complexity. Ensure quality releases are delivered in a timely manner from the Software Development Centres.
Your responsibilities and activities will be:
- General software release management for LHR Airport projects and service updates
- Maintain and publish Software Release plan across LHR Airport projects for weekly alignment meeting with Integration Managers, Engineering Project Leaders and Project Managers, Operations, and relevant stakeholders.
- Maintain a Software Release tracker for all Problem/Change requests and distribute and communicate to Project and HAL stakeholders of the logic behind the changes and the benefit derived.
- Maintain a Build Version Overview of the baggage handling system software components across all LHR projects and environments.
- Maintain stringent Change Management processes. Daily check for CCB items on the Change management tooling (IBM) and processing of newly entered requests for analysis. Ensure all tickets raised have a parent request and are comprehensively defined.
- Deliver release candidate software for terminal releases for start of internal pre-production test phases.
- Work closely with our off shore Software Development Centres to align and plan LHR project works and priorities.
- Champion a healthy, collaborative release culture across multiple projects.
- Excellent interpersonal skills to be able to ‘bring people along,’ build support and engage people fully in the journey of Change, Release and Configuration Management processes, dependencies, and reporting.
Role Qualification and Skills
Essential:
- Technical orientation and an understanding of software development and testing cycles.
- Excellent customer facing skills.
- Ability to prioritise work effectively.
- Effective communication skills at multiple levels
- Self-Starter with ability to balance competing priorities, delivering within deadlines and under pressure.
- Presentation skills at all levels
- Experienced in Change Control and Configuration Management
- Proficient with Microsoft Excel and Visio
Strongly Desired:
- Knowledge of the Heathrow Baggage Handling Systems and Vanderlande BHS Software
- Knowledge of the IBM HP Toolsuite
- Knowledge of the Atlassian Toolsuite
What we offer
- 28 days of annual leave (excluding public holidays)
- Bupa Medical Cover
- YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
- Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc.
- A challenging work environment with lots of opportunities of career progression.
- Cycle to work scheme
- Pension with Aviva