Spare Parts Sales Engineer

Spare Parts Sales Engineer

Job area Life Cycle Services Location Veghel, Netherlands. Contract type Full time

Your Department :

The Global Spare Parts Department is part of the Business Unit Supply. The Global Spare Parts team is end-to-end responsible for the spare parts activities for Vanderlande’s Customer Centers (CC’s) and their customers. Global Spare Parts is organized in three departments.

Global Spare Parts:

  • Spare Parts Sales Solution: supports the global customer base with spare parts offerings throughout the life-time of the material handling assets. This includes the development of initial spare parts packages and day to day technical and commercial spare parts support. The department advises customers to optimize the on-site stock availability.

  • Spare Parts Marketing: manages the spare parts product portfolio to improve the parts value proposition to the Vanderlande CC’s and Customers. The activities include Product Life Cycle management with a strong focus on digitalization and B2B e-commerce. The team manages the global pricing, product content and builds a strong relation with in- and external stakeholders.

  • Spare Parts Logistics: manages the central parts warehouse and is responsible for all in- and outbound warehouse activities. They manage stock-levels, lead-times and on-time shipment and delivery of parts from suppliers and deliveries to the global Vanderlande customer base

Spare Parts is an essential part of the Service Proposition and contributes significantly to the company's operating results.

Your position

You are the first contact for the internal organization in relation to the Spare Parts Package proposition and for our global customers.

Spare Parts Package is an initial spare parts stock recommendation for a newly built customer specific automated system.

You will oversee the entire process and take the initiative to make improvements. You will be responsible for delivering Spare Parts Package quotations for Vanderlande projects. These must reflect the customer’s wishes from both a commercial and technical point of view. If an offer results in an order, you will also manage the order entry and order handling to ensure timely delivery on site. As a member of the Spare Parts Sales Solution team, you are responsible for proactively implementing and developing the Spare Parts Package proposition and contributing to the development of the global Spare Parts business, in close collaboration with the project teams and the account managers. You will take the initiative to notice any sticking points in the service provided to the customer and make improvements.

Tasks and responsibilities

  • Implementing and developing the Spare Parts Package proposition;

  • Preparing Spare Parts Package quotations based on FMECA;

  • Developing the Spare Parts business;

  • Spotting and implementing improvement initiatives and process improvements;

  • Acting as a sparring partner for the internal organization and customers;

  • Processing and following up Spare Parts Package quotations.

  • Daily administration of the incoming request to assure smooth request processing.

Your profile

You represent as central point of contact for internal and external customers, which requires excellent communication skills. Your proactive commercial attitude enables you to persuade a customer of the added value of the Spare Parts Package proposition. Your input will effectively determine which spare parts the customer purchases.

  • You have a Bachelor Degree in Industrial Engineering, Mechanical Engineering or a Commercial degree with an interest in technology;

  • You have at least 2 years' experience in a B2B techno-commercial environment;

  • You take ownership and manage your stakeholders;

  • You own the international customers' spare parts business;

  • You are a motivator and act as natural team player;

  • You are proactive and service-minded;

  • Good command of the English language.

Contact

If you want to take on this demanding challenge, apply now by filling in the application form and upload your resume and motivation letter. For more information contact Charlotte Rooseboom Recruiter – 0413-494322

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