Are you a PLC expert with leadership qualities?
Industrial Automation for key customers requires a new generation of technicians with strong communication skills to address the ever-changing operational technology (OT) in the production environment together with our internal organization and very challenging key customers. Within Vanderlande key-customers are leading and therefore we are looking for you to strengthen our team!
Global Services is responsible for the development and implementation of Life-Cycle Services to our systems worldwide. With a growing share of around 20% of total sales, the service business has developed into a key part of the core business of Vanderlande. The Controls Service Desk is part of the Global Service organization. The primary task is to support (24/7) the Operational and Informational systems of customers within our three market segments. Our Global Service Desk is a service organization that operates internationally, with the task of supporting customers and local service staff by analyzing problems and advising on controls-related matters.
As a Technical Lead PLC you are challenged to be one of the technical expert within the Global Service Desk with a focus on PLC Controls / Operational Technology together with your colleagues you are responsible for providing operational excellence support.
You are technically leading, and within a short period of time managing a team of Operational Technology Experts and your main focus is analyzing, troubleshooting incidents and create customer-specific solutions. You analyse the cause of the incident and come up with customer-specific solutions to prevent reoccurrences and minimizes the impact of incidents that cannot be prevented (problem management). You'll then prepare, implement and test the agreed changes and implement a permanent solution (change management). This requires great communications skills because you take the lead during this processes and you are the first point of contact towards our key-customer. And they expect excellent services!
You take the responsibility for the operational (internal) coordination between the different service desk departments and internal organization. You are able to set the right priorities to create the final technical solution based on the internal findings and customer needs.
You work in an innovative company and therefore you participate actively in the development and implementation of improvements (technology, processes, tooling and people), also on a tactical level within the organisation.
- You have a master degree in a technical subject e.g. Mechatronics, Electrical Engineering, Software or Industrial Automation
- You have at least 8 years relevant working experience with Operational Technology and Siemens PLC in an international environment
- You have the ambition to grow and develop your leadership qualities further
- Knowledge of field buses e.g. PROFINET, ASi and networks
- You have strong analytical capabilities, together with an entrepreneurial and pro-active approach
- You are eager to learn and have the ability to continuously improve the technology, processes, yourself and the less experienced engineers in the team
- You are familiar with and have qualitative / processes knowledge (ITIL)
- Stress resistant and standing on firmly shoes
- Willing to travel extensively around the world up to about 20% of your time
Vanderlande is the global leader for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. In this world of technology, we believe in people – especially those who are totally dedicated, customer-driven and keen to continue learning throughout their career.
This is embraced by our Vanderlande Academy and International Talent Development programmes, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, and this is one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands).
If you’re ambitious and take your long-term career seriously, then please contact us to explore this global opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com
If the challenging profile of Technical Lead PLC appeals to you, apply now by filling in the application form and uploading you CV and cover letter. For more information about this vacancy, please contact Mirre Sengers, Senior Recruiter (+31 413 493 279)