TSA Program Manager
Flying has always peaked your interest, but you have never dared to go to flight school.
The good news is that it's not necessary to know how to fly to work with us.
Vanderlande develops solutions deployed at airports. We are a small team that works in different locations, so you will have the chance to really make an impact and your talent will be recognized. Do you like to interact with different cultures? All the better, we have more than 7,000 employees worldwide and our solutions are deployed on every continent.
As part of the North American Team, the TSA Program Manager is responsible for working collaboratively with a cross-functional team to ensure successful outcomes for government contracts and technology demonstrations. The TSA Program Manager plans, organizes and coordinates company resources required to successfully manage the TSA programs and meet contractual obligations. The keys to successful delivery of programs at Vanderlande include a focus on building a stronger relationship with the client/partners, delivering on-time and on-budget, and meeting customer requirements and expectations.
The TSA Program Manager has the additional responsibility of supporting the Commercial Director and Product Management in the ongoing capture efforts related to TSA solicitations for systems and services. In this support role, the TSA Program Manager is responsible for providing technical, schedule, and basis of estimate inputs to the deal team in support of proposal development, approval, and submission to the TSA.
- Contract Management: Monitors and analyzes contractual performance and resolves contractual issues. Liaise with the TSA contracting officer representative (COR) to assess existing and emerging program requirements as well as develop Vanderlande strategy to position the company to favorably meet those requirements. Work with legal and independently to understand terms and conditions of new contracts and the business impact (cost and organizational).
- Contract/Program Requirements: Organizes programs and activities in accordance with the mission and goals of the organization. Disseminates contract, specifications or proposal requirements to all program team members.
- Program Leadership: Manage a cross-functional team (matrixed) with a diverse array of talents and responsibilities. Ability to motivate, solve problems and work as a good team member to all. Assigns and coordinates individual responsibilities for each segment of work. Authorizes work and releases budgets to key team members.
- Program Outcomes: Ensuring organizational and customer goals are met in areas including customer satisfaction, safety, quality, KPIs, specifications and team member performance. Manages and evaluates financial and technical trade-off analyses required for proposed changes in a program.
- TSA Point of Contact: Acts as the main point of contact for TSA programs and manages program goals, issues and initiatives to accomplish all contract deliverables.
- Reporting: Producing accurate and timely reporting of program status throughout its life cycle. This includes internal reports to management and external reporting requirements outlined in contracts. Advises management of any major issues and recommended corrective actions as needed.
- Budgeting: Developing a budget and operating plan for each program and provides budget update to leadership on a monthly basis.
- Programs Development: Work in partnership with the Product Management, Commercial and Engineering teams to identify and win new contracts to support the strategic direction and long term goals of the organization. Responsible for proposal preparation, statements of work and specifications.
- Continuous Improvement: Develops an evaluation method to assess program strengths and identify areas for improvement.
- Change Management: Implements and manages program changes and interventions to ensure project goals are achieved.
- Customer Communication: Meets with TSA and airport stakeholders to communicate easy and transparent solutions regarding project issues, decisions on program scope, program risks, schedules, etc. Interfaces with all major subcontractors to discuss program status and cost/schedule performance.
Experience and Qualifications:
- Minimum of 5 years of related government program management experience
- Requires a BA/BS or equivalent experience in related field
- Must be capable of obtaining a TSA security clearance
- Strong background working with the TSA and DHS is strongly preferred
- Experience working in the aviation or airport checkpoint industry is preferred
- Client-oriented personality with strong communication skills
- Proven stakeholder management, conflict resolution and troubleshooting capabilities
- Proven experience managing a team in a matrixed environment
- Team player with the ability to motivate, direct and influence team members and stakeholders
- Capable to work in an extremely stressful environment to deliver mission critical solutions.
- Initiative, resourcefulness, detail-oriented and versatility.
Location and Travel:
- Location: East coast of U.S. preferred
- Willing to travel in North America 50% of the time