Payroll, Hour & Rate Subject Matter Expert (SME PH&R)

Payroll, Hour & Rate Subject Matter Expert (SME PH&R)

Marietta (Atlanta), United States of America.
Full time


  • Guide team through change management process and play a key role in implementing improvements and new processes
  • Work closely with IT to support the implementation of new tools and systems
  • Support agenda of DPO
  • Translate the needs of operational teams into clear ask to DPO
  • Shares views with the community to come to improvement proposals
  • 2nd line query handling and resolution for own process area coming from central FSSC
  • Liaison between regional service delivery and DPO
  • Support in process improvement/rollout initiated by DPO (UAT, implementation training)
  • Provides training to operational teams
  • Takes part in process community meetings and aligns and cooperates closely with peers
  • Is back up for SMEs in other regions, and maintains the Global process view
  • Maintains regional deviations and brings these forward to DPO for approval or resolution
  • Interacts with regional stakeholders on behalf of FSSC for operational improvements/adherence to the standard process
  • Seeks root causes for deviations from adherence/process based on KPI results
  • Executes J-SOX controls


  • Strong written and verbal communication skills
  • Prior experience in leading process improvements while being able to assist in driving the business toward appropriate business decisions
  • Background in payroll/accounting/tax consulting – broad & regional experience (not only processing operationally, focus on NA region, but global is preferred)
  • Ability to collaborate across multiple teams in multiple countries
  • Bachelor's degree in business, finance, accounting, management, or a related field
  • 3+ years of payroll and process improvement experience


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Register to Report Subject Matter Expert (SME R2R)

Marietta (Atlanta), United States of America

Supports agenda of D...