Service Transition Manager

Service Transition Manager

申請這份工作
工作領域 Life Cycle Services 位置 Veghel, Netherlands. 合同類型 Full time
申請這份工作

Are you ready to work for a dynamic and fast-growing company, in one of the most technically advance automated material handling services environment? Then this job might be for you!

Based in the Netherlands, you will become part of one of the leading suppliers in warehousing automated solutions and the global market leader for value-added logistics process automation at airports and in the parcel market. Within this role you work in our Global Service organization. The main goal is to ensure a smooth transition from project phase to a steady-state operation and services environment of the Material Handling Systems at our customers. Ultimately creating a positive customer experience and customer value is our main goal.

Your position

As a Service Transition Manager you manage the process of enabling the Service Support teams to deliver IT services in line with the contractual expectations and requirements of the customer by transitioning activities from the Vanderlande project department to the Services support teams. You have a strong focus on the operational readiness within our segments Airports, Warehousing & Parcel and be responsible for project management and the set up of the organization to support.  

Your main tasks will be:

  • General management of the transition project  including timeline planning, deliverables from the project, knowledge transfer in terms of documentation and training, resource planning and readiness of other resolver groups (internal and external)

  • Identification and management of the Risks and Issues register

  • Align the Global Service desks SLA’s and support hours to contractual obligations.

  • Communication on progress to the internal stakeholders (e.g. the overall transition manager, Global Service Desk manager and service support teams)

  • Engagement with resolver groups and stakeholders to remove roadblocks

  • Engagement with project leads to ensure smooth and timely transfer of knowledge

Your department

Within Vanderlande, Global Services is responsible for the Life-cycle Services development, execution and customer services of material handling solutions worldwide. As the Service Transition Manager you are part of the Global Service Desk,  an internationally operating service organization for our customers in the Airports, Warehousing and Parcel business units. They work together to make sure systems are available around the clock for our customers to use. Apart from the traditional service delivery aligned with ITIL (Incident, Problem & Change Management) we are also dedicated to developing ourselves as a business partner for our customers; and we are looking for talented people to help us!

Your profile

As a successful Service Transition Manager you are able to develop long term supplier and customer relationships and networks. To achieve this goal, you have a drive for continuous improvement and are pro-active in your approach.

  • Master’s degree;

  • You have at least 5 years working experience in a similar role;

  • Outstanding planning. scheduling and coordination skills;

  • A good understanding and working experience with at least one industry standard project methodology is required;

  • Project Management certification preferred but not essential;

  • A team player that will work well in a cross functional team environment;

  • Knowledge of IT Service Management processes (ITIL) is strongly preferred;

  • You have a strong customer focus and you can understand their business;

  • You are able to achieve results within different cultures;

  • Excellent verbal and written skills in the English language.

Our company 

Vanderlande is the global leader for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. In this world of technology, we believe in people – especially those who are totally dedicated, customer-driven and keen to continue learning throughout their career.  

This is embraced by our Vanderlande Academy and International Talent Development programmes, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, and this is one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands). 

If you’re ambitious and take your long-term career seriously, then please contact us to explore this global opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com  
 

Contact
If the challenging profile of Service Transition Manager appeals to you, apply now by filling in the application form and uploading you CV and cover letter. For more information about this vacancy, please contact Mirre Sengers, Senior Recruiter (+31 413 493 279)

更多 Life Cycle Services 工作

Gewährleistungskoordinator (m/w/d) / Warranty Coordin...

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

IT & Controls Engineer

Singapore I, Singapore. Vanderlande is the g...
查看這份工作

Senior Service/PLC Maintenance Technician (ICS)

Los Angeles, United States of America. Job Overview:  As IC...
查看這份工作

Mechatroniker / Elektriker (m/w/d) als Servicetechnik...

Rheinstetten, Germany. Ja, wir sind schon e...
查看這份工作

Servicetechniker (m/w/d)

Erfurt, Germany. Ja, wir sind schon e...
查看這份工作

SPS-Techniker (m/w/d)

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Maintenance Planner

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Jr. Maintenance Technichian III

Los Angeles, United States of America. Inspect diagnose and...
查看這份工作

NASC Controls Support Engineer

Marietta (Atlanta), United States of America. Controls Support Eng...
查看這份工作

Operations Technology Engineer (PLC/SCADA)

Marietta (Atlanta), United States of America. Position Summary: As...
查看這份工作

Servicetechniker (m/w/d)

Siegen, Germany. Ja, wir sind schon e...
查看這份工作

Technical Backoffice Coordinator (m/w/d)

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Director of Site Based Service Operations

Marietta (Atlanta), United States of America. As a subsidiary of T...
查看這份工作

Service Technician (standplaats ) Venlo

Sevenum & Veghel, Netherlands. Ben jij de teamplaye...
查看這份工作

Onsite Onderhoudsmonteur locatie Zaltbommel

Zaltbommel (DHL), Netherlands. Ben jij de teamplaye...
查看這份工作

ICT Infrastructure Engineer

Istanbul, Turkey. Our company Vanderla...
查看這份工作

NPI Service Manager

Veghel, Netherlands. Do you think it’s a ...
查看這份工作

Operational Excellence Manager

Acworth & Marietta (Atlanta), United States of America. Key Responsibilities...
查看這份工作

Site Supervisor/Trainer

Los Angeles, United States of America. The Shift Leader wil...
查看這份工作

Projektingenieur (m/w/d) Service Sales

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Projektleiter (m/w/d) Qualität

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Service Consultant IT & Remote Services

Veghel, Netherlands. In the fast-changing...
查看這份工作

Controls Support Engineer

Dallas DFW, United States of America. Controls Support Eng...
查看這份工作

PLC Engineer – Operational Technology Expert

Sydney, Australia. PLC Engineer –...
查看這份工作

Service Projektmanager (m/w/d)

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Technischer Zeichner (m/w/d) Service Sales

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

ICT High Level Control Engineer (Application Support)

Istanbul, Turkey. Our company Vanderla...
查看這份工作

Field Service Product Specialist

Marietta (Atlanta), United States of America. About Vanderlande As...
查看這份工作

Product Manager Service (Service Module Manager)

Veghel, Netherlands. Do you have the pass...
查看這份工作

Maintenance Technician II

Los Angeles, United States of America. Maintenance Technici...
查看這份工作

Service Technician Schiphol

Schiphol, Netherlands. Ben jij de teamplaye...
查看這份工作

NPI Service Manager for Third Party

Veghel, Netherlands. Do you think it’s a ...
查看這份工作

Field Service Engineer

Marietta (Atlanta) & US Remote, United States of America. Field Service Engine...
查看這份工作

Service Account Manager (m/w/d)

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Servicetechniker (m/w/d) im Außendienst

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Service Test & Integration Specialist

Veghel, Netherlands. Your Department With...
查看這份工作

Process Engineer

Istanbul, Turkey. Are you looking to d...
查看這份工作

Prozessingenieur (m/w/d) Intralogistik

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Administrator I

US Remote, United States of America. The Installation adm...
查看這份工作

Technical Trainer

Veghel, Netherlands. Marietta (Atlanta), United States of America. Do you want to contr...
查看這份工作

Business Excellence Manager

Pune I, India. Are you an engineer/...
查看這份工作

Data Engineer

Veghel, Netherlands. Deployment Support D...
查看這份工作

IT- und Steuerungstechniker (m/w/d) für Materialfluss...

München, Germany. Ja, wir sind schon e...
查看這份工作

Maintenance Technician III-Jr/ Maintenance Technician

Los Angeles, United States of America. Inspect diagnose and...
查看這份工作

Onderhoudsmonteur / Storingsmonteur

Sevenum, Netherlands. Ben jij de teamplaye...
查看這份工作

Storingsmonteur / Service Technician

Zaandam, Netherlands. Ben jij de teamplaye...
查看這份工作

Onderhoudsmonteur / Storingsmonteur

Zaltbommel (DHL), Netherlands. Ben jij de teamplaye...
查看這份工作

Maintenance Technician I-PBB Technician

Los Angeles, United States of America. Position Summary The...
查看這份工作

St. Louis Career Fair Openings

St. Louis, United States of America. If you are intereste...
查看這份工作

Assistant Manager

St. Louis, United States of America. Vanderlande Industri...
查看這份工作

Mechatroniker / Elektriker (m/w/d) als Servicetechnik...

München, Germany. Ja, wir sind schon e...
查看這份工作

Inventory Controller

Cartersville, United States of America. INVENTORY CONTROLLER...
查看這份工作

Onderhoudsmonteur / Maintenance Technician

Zaandam, Netherlands. Wil jij lekker sleut...
查看這份工作

Vertriebsingenieur (m/w/d) Service Sales

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Field Service Technician

Melbourne, Australia. Your position We are...
查看這份工作

Technischer Trainer (m/w/d)

Siegen, Germany. Ja, wir sind schon e...
查看這份工作

Senior Service Account Manager

Veghel, Netherlands. Your department Vand...
查看這份工作

IT Controls Engineer (m/f/x)

Køge, Denmark. 600 airports. 11,5 m...
查看這份工作

Lead Maintenance Technician

Los Angeles, United States of America. Position Summary: Th...
查看這份工作

Service Technician (Electrician)

Melbourne, Australia. Your position You wi...
查看這份工作

Service Technician (Fitter)

Melbourne, Australia. Your position You wi...
查看這份工作

Senior Learning Consultant

Veghel, Netherlands. Are you passionate a...
查看這份工作

Operations Manager

Dallas DFW & Marietta (Atlanta) & US Remote, United States of America. Job Posting Title Se...
查看這份工作

Senior Process Engineer (Group Leader)

Melbourne & Sydney, Australia. Your position As Pro...
查看這份工作

Field Service Engineer

Toronto/Ontario, Canada. As a Field Service E...
查看這份工作

Control Room Operator

Orlando, United States of America. Essential Functions ...
查看這份工作

Service Technician

Stansted, United Kingdom. Working within the m...
查看這份工作

Service Team Leader

Stansted, United Kingdom. Vanderlande is the g...
查看這份工作

Servicetechniker (m/w/d) Kundenhotline

Siegen, Germany. Ja, wir sind schon e...
查看這份工作

Technical Author

Veghel, Netherlands. Do you want to contr...
查看這份工作

Maintenance Coördinator (Locatie Venlo – Arrow)

Sevenum & Veghel, Netherlands. Ben jij de teamplaye...
查看這份工作

Integration Manager (Service)

Veghel, Netherlands. Are you ready to wor...
查看這份工作

(Junior) Service Contract Manager

Veghel, Netherlands. As (Junior) Service ...
查看這份工作

Project Manager Continuous Improvement Finance

Veghel, Netherlands. At Vanderlande we ar...
查看這份工作

Maintenance Technician I-PBB Technician

Los Angeles, United States of America. Position Summary The...
查看這份工作

Control Room Operator

Los Angeles, United States of America. Position Summary: Co...
查看這份工作

Maintenance Technician I-PBB Technician

Los Angeles, United States of America. Position Summary The...
查看這份工作

Maintenance Technician I-PBB Technician

Los Angeles, United States of America. Position Summary The...
查看這份工作

Ersatzteilkoordinator (m/w/d) Intralogistik

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Senior Service/PLC Maintenance Technician (ICS)

Los Angeles, United States of America. Job Overview:  As IC...
查看這份工作

Maintenance Technician I-PBB Technician

Los Angeles, United States of America. Position Summary The...
查看這份工作

Maintenance Coordinator

Veghel, Netherlands. Your responsibilitie...
查看這份工作

Operations Technology Engineer (PLC/SCADA)

Marietta (Atlanta), United States of America. As a second-line sup...
查看這份工作

Maintenance Manager

Zaandam, Netherlands. Does it make you tic...
查看這份工作

Kaufmännische Assistenz (m/w/d) für Wartungsplanung u...

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

Technical Trainer PLC

Veghel, Netherlands. Do you want to contr...
查看這份工作

Operational Excellence Project Manager

Marietta (Atlanta), United States of America. Project management f...
查看這份工作

Maintenance Technician

Orlando, United States of America. Essential Functions ...
查看這份工作

IT & Controls Engineer

Chengdu, China. Solve errors on high...
查看這份工作

IT & Controls Engineer II

Chengdu, China. Solve errors on high...
查看這份工作

Maintenance Manager (m/f/x)

Køge, Denmark. 600 airports. 11,5 m...
查看這份工作

Manager – Service Module Group (m/w/d)

Siegen, Germany. Ja, wir sind schon e...
查看這份工作

Operations Manager Services

Greenford (Tesco), United Kingdom. Role Profile Title: ...
查看這份工作

Baggage System Associate

Myrtle Beach, United States of America. Vanderlande is the g...
查看這份工作

Spare Parts Sales Engineer

Veghel, Netherlands. Your Department : Th...
查看這份工作

Office Manager/Administrative Assistant

Los Angeles Office, United States of America. POSTION SUMMARY:Prov...
查看這份工作

Continuous Improvement Facilitator/ Coach

Marietta (Atlanta), United States of America. Continuous Improveme...
查看這份工作

Maintenance & Spare Parts Co-ordinator

Warrington (Asda), United Kingdom. Title:  Maintenance ...
查看這份工作

IT Site support Engineer

Toronto/Ontario, Canada. You will be part of ...
查看這份工作

Infrastructure Engineer DSF Deployment Team

Veghel, Netherlands. Vanderlande provides...
查看這份工作

Service Operations Manager Albert Heijn DC – Za...

Zaandam, Netherlands. Service Operations M...
查看這份工作

Process Improvement Manager

Veghel, Netherlands. Are you a hands-on p...
查看這份工作

Service Key Account Manager (m/w/d)

Siegen, Germany. Ja, wir sind schon e...
查看這份工作

Service Technician (Crocs – Dordrecht)

Veghel, Netherlands. Ben jij de teamplaye...
查看這份工作

Service Support Assistant

Medina, Saudi Arabia. ·  With minimal guid...
查看這份工作

Maintenance Technician II

St. Louis, United States of America. Vanderlande Industri...
查看這份工作

Maintenance Technician II

St. Louis, United States of America. Vanderlande Industri...
查看這份工作

Senior Service Technician

Ontario/California, United States of America. The Senior Service T...
查看這份工作

Team Leader Technical Authors

Veghel, Netherlands. Do you want to contr...
查看這份工作

Low Level Controls Engineer

London (All Terminals), United Kingdom. Role Profile Title: ...
查看這份工作

Lead Service Consultant Performance & Data Analytics

Veghel, Netherlands. Lead Service Consult...
查看這份工作

Service Performance Analyst

Veghel, Netherlands. Do you want to work ...
查看這份工作

Capability Manager Maintenance & Asset Services

Veghel, Netherlands. Do you want to work ...
查看這份工作

Capability Manager Operations & Logistics Services

Veghel, Netherlands. Capability Manager O...
查看這份工作

Controls Support Engineer, High Capacity Sorter Solut...

Marietta (Atlanta), United States of America. As a Controls Suppor...
查看這份工作

Maintenance Manager ai (maternity leave)

Schiphol, Netherlands. Job Title Maintenanc...
查看這份工作

Vibes Process Controller

Istanbul, Turkey. Vibes Process Contro...
查看這份工作

Maintenance Coördinator (Locatie Dordrecht – Cr...

Veghel, Netherlands. Ben jij de teamplaye...
查看這份工作

Service Innovation Engineer

Veghel, Netherlands. Are you the one who ...
查看這份工作

Mechatroniker / Elektriker (m/w/d) als Servicetechniker

Mönchengladbach, Germany. Ja, wir sind schon e...
查看這份工作

IT & Controls Engineer

Riyadh, Saudi Arabia. Hardware, software, ...
查看這份工作

1st, 2nd, 3rd or 4th Year Apprentice Service Technician

Melbourne, Australia. Your Position Workin...
查看這份工作

Senior Service/PLC Maintenance Technician (ICS)

Los Angeles, United States of America. Job Overview:  As IC...
查看這份工作

Vibes Support Specialist (ICS)

Los Angeles, United States of America. Vanderlande’s  LAX T...
查看這份工作

Vibes Support Specialist (ICS)

Los Angeles, United States of America. Vanderlande’s  LAX T...
查看這份工作

Control Support Engineer

Jeddah (JED site), Saudi Arabia. Essential Functions ...
查看這份工作

Operations Manager

Chicago, United States of America. Essential Functions:...
查看這份工作