Servicetechniker (m/w/d) Kundenhotline

Servicetechniker (m/w/d) Kundenhotline

工作領域 Life Cycle Services 位置 Siegen, Germany. 合同類型 Full time

Ja, wir sind schon echte „Wow-Maniacs“. Weil wir aus dem Stand heraus Großes schaffen, im Kopf beweglich bleiben und immer im Einsatz sind für grandiose Momente mit Wow-Effekt. Das zeigt sich jeden Tag – im Team und mit unseren Kunden. Und in unserem „Maniac Move“.

Mit dieser Art zu denken bewegen unsere mehr als 7.500 Mitarbeitenden einiges – z. B. weltweit auf 600 Flughäfen über 11,5 Millionen Gepäckstücke und über 52 Millionen Pakete täglich bei führenden Paketdiensten und E-Commerce-Unternehmen. Damit auch in Zukunft bei uns und unseren Kunden alles rund läuft, brauchen wir Dich.

Erst recht, wenn Du den „Maniac Move“ draufhast.

ZEIGE DEINEN „MANIAC MOVE“, WENN DU     

  • dafür sorgst, dass unsere Kunden bei technischen Problemen nicht verzweifeln,

  • als beruhigende Stimme am anderen Ende der Leitung stets kompetent berätst,

  • dich nach einer anfänglichen Störungsanalyse daran machst, zunächst den Fehler und dann eine adäquate Lösung zu finden,

  • die Einführung neuer Projekte im Service begleitest, die sowohl die Optimierung als auch Erweiterung des Serviceportfolios umfassen.

BEWEGE DICH ZU UNS, WENN DU

  • verrückt nach großartigen Wow-Momenten mit ganz viel Emotion bist,

  • ganz heiß auf täglich neue Herausforderungen und persönliche Challenges bist,

  • Dich mit Deinen Kolleginnen und Kollegen sowohl auf fachlicher als auch auf persönlicher Ebene super austauschen kannst,

  • flexibel denkst, pragmatisch handelst und lösungsorientiert an Deine Aufgaben herangehst,

  • jederzeit Deinen Fokus für das Wesentliche behältst

FOLGENDES SOLLTEST DU NOCH MITBRINGEN

  • eine abgeschlossene elektrotechnische oder mechatronische Ausbildung, gerne mit Weiterbildung zum Techniker/Meister (m/w/d) Elektrotechnik (oder eine vergleichbare Ausbildung)

  • mindestens erste Erfahrung im Bereich technischen Kundendienst

  • sicher Englischkenntnisse in Wort und Schrift

  • Lust auf einen Job, in dem du deinen Servicegedanken voll einbringen kannst

UNSERE WOWS FÜR DICH:

The Maniac Move. Reine Kopfsache – der echte Drive in Deiner Karriere! Weltweit führen wir in der logistischen Prozessautomatisierung an Flughäfen und im Paketmarkt – perfekte Voraussetzung für Deine beruflichen Wow-Moments und Deinen Erfolg.

Freu Dich außerdem auf:

  • flexible Arbeitszeiten

  • Zahlung von Urlaubs- und Weihnachtsgeld (13,4 Gehälter)

  • unser Jobbike-Programm

  • strukturierter Onboarding-Prozess

  • jährlich stattfindende gehaltsrelevante Beurteilungsgespräche

  • betriebliche Altersvorsorge & Berufsunfähigkeitsversicherung

  • … und vieles mehr!

NOCH FRAGEN?

Florian Hahmann: +49 271 890 44781

florian.hahmann@vanderlande.com

Vanderlande Beewen GmbH & Co. KG

Obere Leimbach 17, 57074 Siegen

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