Atlassian Program Manager

Atlassian Program Manager

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Arbeitsbereich Sales Ort Marietta (Atlanta), United States of America. Vertragstyp Full time
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As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand. Vanderlande is a global market leader in material handling system manufacture, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Vanderlande’s customers are household names in e-commerce, package delivery, and air transportation.

As part of the sales team, it is your responsibility to work collaboratively with the sales manager, sales engineers, and sales support staff to identify and analyze needs for internal sales processes and transfer those into a successful sales systems design. You will organize data and provide support to sales, marketing, and sales engineering. You will report to the Director, Sales Engineering NA Warehouse Solutions.

Responsibilities:

  • Configure and customize Jira /Jira Service Management projects and Confluence spaces

  • Advise users on how to optimize their use of these applications to support/ align with related business processes

  • Evaluate and implement plugins and integrations

  • Help troubleshoot and resolve bugs

  • Participate in testing and implementing upgrades

  • Identify and apply best practices for scaling

  • Define and document processes and procedures

  • Develop training materials

  • Train end users, content editors, project administrators, and space administrators

  • Help implement knowledge sharing forums

  • Participate in defining the Atlassian roadmap (Jira, Confluence)

 Qualifications and Skills:

  • Bachelor's degree in Management Information Systems, Computer Science, or related discipline; or equivalent experience

  • 4+ years' experience as Atlassian Administrator

  • Experience customizing Atlassian projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required

  • Minimum of 3-5 years' hands-on experience working with the Atlassian product suite, with specific focus on Confluence as a Project/Application Administrator

  • Expert level Atlassian tool administration knowledge on JIRA and Confluence

  • Ability to write custom JQL (Jira Query Language), a plus

  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages

  • Experience in performing Atlassian installations, migrations, and plugin installation

  • Microsoft SQL Server or MySQL Database administration skills are preferred

  • Strong analytical skills

  • Excellent verbal and written communication skills

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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