In her current role, Floor supports the internal organisation and the customer in the transition from project to a fully operational site. Floor explains: “For our customers this can be a stressful time as they often don’t know what to expect (especially when it’s the first time automating something). When automating parts of their business, one of their core competencies will be ‘taken over’ by the automation. Our department then advises and/or guides the customer on topics that should be in place to run a smooth operation. Within Vanderlande it is also possible that we facilitate/advise in the service take-over phase.”
Operational Readiness is part of our internal Service Organisation. In the department all colleagues have a similar role, but within different projects. In the small team (four people) expertise is being shared. For example on how to improve the way of working in every project.
Floor: “We work together with the project organisation as well as with the service organisation and the customer. In the end, our goal is to help in an efficient take-over from project to service and a smooth ramp-up for the customer.”
“The fun part of the job is that I get to work together with so many different disciplines. From Integration Engineers and Field Service Specialists, to Process Engineering and Reliability Engineering, but as well the Spare Parts department and Global Service Desk. We aim to be involved an early stage of the project. This way we can help the project team to deliver the project in a way our service organisation can work with it. Also, we help the service organisation to be prepared when a project is finished. And last but not least, trying to let the customer be successful with their new system from day 1! All the different stakeholders make our job fun, never boring and challenging!”
Floor enjoys her job and has several moments to be proud of: “Operational readiness is something that costs more time and money in an early stage but prevents major damage in the end. I’m proud to see that our team is being asked to step in into projects in an early stage more and more. This is because we did a good job in previous projects and people see the added value of bringing in our expertise in an early stage.”
Quality Assurance Specialist Sumeetha Kasulabad praises Vanderlande’s “open and collaborative environment”. It’s a place where everyone is trusted to do their work, “which builds confidence and encourages us to give our best”.
Continue readingAmruta Mhatre was recently promoted to Team Leader in her second stint working for Vanderlande at its Global Capability Centre in Pune, India. The Scada expert enjoys the challenge of delivering solutions on complex international projects. She is also a trailblazer, having been the first female controls engineer from the Pune office to work on site at an airport.
Continue readingIn her spare time, Senior Lead Analyst Garima Gupta enjoys exciting activities such as scuba-diving, paragliding and trekking. That sense of adventure came in handy when she joined Vanderlande’s Global Capability Centre in Pune, India.
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