Senior Controls Support Engineer

Senior Controls Support Engineer

Solliciteer
Werkgebied
Locatie
Veghel, Netherlands.
Contract type
Full time
Solliciteer

Sr Automation Support Engineer

Are you the technical guru (female or male) that we seek? Do you love combining technology with travel? Then this is your opportunity! 

In a world full of industrial automation, service is of the utmost importance. This requires skilled people with a high customer focus. Will you go the extra mile to find the root cause of a problem? Do you enjoy traveling to the customer where needed, to add immediate value by installing new software, solve problems or implement improvements?

Your role 

Sr Automation Support Engineer… Sounds great… but what does it entail? 

You work with our in-house developed Flow Sorter Controls software (based on Linux and C++). This software controls our automated material handling system. We use innovative technologies and state-of-the-art equipment with the ultimate goal to let our customer experience maximum value of process automation. The work has immediate impact on the system installed at our customers sites! 

You are the last level of support within the Service Desk organization and your primary tasks include analysing Incidents to restore service, then identify the root-cause. Preventing is much better than reacting and that is why you develop solid, permanent solutions and lead the implementation. In most cases, you will provide this support remotely via a VPN-connection. That said, on a regular basis you will visit the customer to perform upgrades and other changes as we continue to implement ways to improve our systems on site. So, will you travel to our customer for instance in Japan or France? This senior role obviously comes with more challenging tasks. We invite you to a personal conversation to talk about the full scope. 

Your responsibilities: 

  • Managing the most complex, often multidisciplinary, incidents, problems & changes. 

  • Continuously improve our processes and products (for example tools and technologies). 

  • Contributing to a qualitative knowledge management and training environment. 

  • Encouraging collaboration between colleagues, departments, and customers. 

  • Introducing new products and services in the team. 

Your workplace is flexible, and you have the option to work from home 2 days per week. We value personal contact with your colleagues, and we love seeing you in the office where you can share your knowledge and experiences. 

Travel is a key factor of this role. Before you know it, you are at the customer site for up to 50% of your time. All in mutual agreement, of course! Remember to bring your passport and visa! 

Who are you? 

You are a go-getter and do not give up until you find a solution. You dare to take your questions to your colleagues, and you enjoy learning from them. You also enjoy sharing your knowledge with them. Working in a team energizes you and you are always ready to help your colleagues. 

Additionally, you: 

  • have a technical oriented education

  • have knowledge of PROFINET, ASi and networks, Siemens PLC/TIA Portal. This an advantage

  • are fluent in English (both verbal and written) and basic Dutch

  • participate in our stand-by rotation every 5/6 weeks (includes additional compensation)

  • have a flexible mindset and you are pro-active 

If you do not meet all the above, no problem! We would like to engage with you in a conversation to find out more. 

Your team 

If you love working in an international organization and interacting with diverse cultures daily, then Vanderlande is the place to be. Your team consists of 35 motivated engineers with a technical background. It is a healthy mix of young talented and seasoned professionals. We are a very important part of the Service Desk focused on supporting Vanderlande’s largest customer.

Together we provide 24×7 support to contribute to our goal of a happy customer! No challenge is too big!

How we do this? With dedication, collaboration and by learning from each other. Of course, there is room in our team for a healthy dose of humour. We want you to enjoy coming to work! 

Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. Furthermore, we are also a leading supplier of process automation solutions for warehouses, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.  

  

At Vanderlande, you can develop your career, satisfy your ambitions, aspire to new heights, while enjoying personal growth and thriving on achievement.  

In the challenging and responsible position of Automation Support Expert, you will have the chance to make a significant contribution to indutry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international, and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future.  

What we offer  

This position offers a competitive salary range of € 4.000 to € 5.450  gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale. 

On top of your fixed salary you’ll receive the following secondary benefits:​
 

  • 40 vacation days (20 statutory days and a flexible budget worth 20 days).​
  • Flexible working hours.​
  • A hybrid workplace (40% working from home and 60% in the office).​
  • A Health & Wellbeing budget worth €300,- per calendar year.
  • Commuting allowance, including full reimbursement of travel by public transport.​
  • Working from home allowance.​
  • Collective pension scheme and discount on additional health insurance.​
  • On-site company health centres with a gym, physiotherapists and occupational therapists.​
  • Vanderlande Academy and training facilities to boost your skills.​
  • A variety in Vanderlande Network communities and initiatives.​
  • And a great company restaurant and coffee bar with barista.

Contact 

If the role of Automation Support Expert appeals to you, apply now by filling in the application form and uploading your resume and motivation letter. For more information, please contact our recruiter Robin Overweel at Robin.overweel@vanderlande.com.

Diversity & Inclusion 

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Meer Life Cycle Services vacatures

Controls Support Expert

Veghel, Netherlands

Ben jij de technische goeroe (vrouw/man) die wij zoeken? Vind jij het leuk om techniek te combineren met reizen? Dan...

Bekijk vacature

Design for Excellence Consultant

Veghel, Netherlands

What will you be doing?​ In this exciting role you will be responsible for developing and driving projects within our...

Bekijk vacature

Field Service Engineer

Dordrecht, Netherlands
Ridderkerk, Netherlands
Veghel, Netherlands
Venlo (DE), Germany
Zaltbommel (DHL), Netherlands

Ben jij de teamplayer die het leuk vindt om continue technisch uitgedaagd te worden in een dynamische werkomgeving, waarbij je...

Bekijk vacature

Business Quality Officer

Veghel, Netherlands

Are you passionate about driving excellence and ensuring top-notch quality in business operations? At Vanderlande, we are looking for a...

Bekijk vacature

Spare Parts Sales Engineer

Veghel, Netherlands

(Senior) Spare Parts Coordinator We are seeking a talented professional with a proven track record in spare parts coordination. The...

Bekijk vacature

Ops Module Manager Service

Veghel, Netherlands

Are you up for a challenge and do you want to be responsible for all service aspects during the entire...

Bekijk vacature

Automation Support Expert

Veghel, Netherlands

Automation Support Expert Are you the technical guru that we seek? Do you love combining technology with travel? Then this...

Bekijk vacature

Front-End Engineer (Customer Portal-Digital Service P...

Veghel, Netherlands

Introduction Vanderlande provides baggage handling systems for 600 airports around the globe, capable of moving over 4 billion pieces of...

Bekijk vacature

Technical IT/OT Service Delivery manager

Veghel, Netherlands

Do you know how IT Service Management processes work? Do you value long-term business relationships and networks? Can you manage multiple...

Bekijk vacature

Maintenance Manager (Location Foot Locker – Haps)

Veghel, Netherlands

Have you ever wondered how new sneakers and athletic gear make their way to your doorstep so efficiently? As a...

Bekijk vacature

Specialist Controls Support Engineer

Veghel, Netherlands

Are you the technical guru that we seek? Do you love combining technology with travel? Then this is your opportunity! ...

Bekijk vacature

Controls Support Engineer

Veghel, Netherlands

As a Controls Support Engineer, you are a technical problem-solver for our customers. Your main tasks include quickly resolving system...

Bekijk vacature

Supervisor Service Desk Customer Care Team

Veghel, Netherlands

Supervisor Service Desk Customer Care Team Vind jij het leuk om bezig te zijn met oplossingen voor technische vraagstukken in...

Bekijk vacature

Service Manager Airports Benelux

Schiphol, Netherlands
Veghel, Netherlands

The Service Manager for airports in the Benelux is a pivotal role that involves overseeing the management and delivery of...

Bekijk vacature

Service Account Manager Benelux

Veghel, Netherlands

Do you have a passion for building lasting relationships and driving customer success? As a Service Account Manager, you’ll be...

Bekijk vacature

Shift Supervisor Service Desk

Veghel, Netherlands

Service Desk Shift Supervisor Vind jij het leuk om bezig te zijn met oplossingen voor technische vraagstukken in een dynamische...

Bekijk vacature

2nd Line PLC Controls Support Engineer

Veghel, Netherlands

Are you our upcoming technical service expert? And do you want to be an expert in controls technology who likes...

Bekijk vacature