Service Team Personal Assistant FTC

Service Team Personal Assistant FTC

London, United Kingdom.
Contract type
Full time

Role Profile


Personal Assistant to Service Department (Fixed Term Contract)

Reports to: 

Head of Service UK Airports


The PA will be responsible for the day to day administration and co-ordination of the service department including support to senior service managers of our large service contracts to a consistently high standard. This role is on a fixed term contract until 28/02/2023.

Vanderlande Values



The PA support to Director of Service will be responsible for:-

·        Proactive inbox and calendar management

·        Administrative support to the wider service department

·        Corporate events

·        High profile visits to Netherlands

·        Calendar / meeting co-ordination

·        Correspondence; Letters, quotations, minutes and monthly reports

·        Holiday and sickness recording

·        Expenses preparation 

·        Telephone call management

·        Time sheet preparation

·        Arranging external training 

·        Company-wide email distribution list

·        Travel expenditure

·        To provide administrative support to a consistently high standard

·        Ensure all administrative tasks are efficiently delivered in a professional manner 

Build Reputation with Customers

Create effective and good working customer relationships/departmental relationships to ensure that customer/department expectations are exceeded, whilst maintaining strong partnerships with customer’s primary contractors

Drive to Win

Ensure all requests are dealt with efficiently, ensuring employees have everything required in order to carry out their daily duties 

Team Play

Working as part of a team to ensure a smooth running of the department  and business

Every day better

Responsible for the continuous improvement of policies and procedures as well as learning continuously and developing professional potential and ability

Safe Base & We Care

Support a safe working environment within business development through championing and encouragement of a safety first culture


·        Literacy and numeracy with good IT Skills

·        Open communicator with strong organisational skills

·        “Can-do” attitude and personality to complete tasks under pressure

·         Logical thinker with a structured approach to tasks required to be complete

·        Previous experience in Administration and Co-ordination would be beneficial