Service Technician

Service Technician

Solliciteer
Werkgebied
Locatie
London, United Kingdom.
Contract type
Full time
Solliciteer
Job Description

Role Profile Title:   Service Technician
Reports to:   Duty Manager
Context:
Working within IAG Cargo, the service technician will be performing maintenance duties to ensure productivity and output, equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales. 
 
Vanderlande Values

Accountabilities 

Ownership

To be proficient in all aspects of the operation and maintenance procedures. 

To repair and maintain all equipment through a proactive approach of planned preventative maintenance with a "right first time" approach and to seek permanent solutions through a culture of continuous improvement. 

Ensure rapid response to breakdown situations and effective corrective maintenance regimes. 

To enter all work carried out and parts used into Maximo 

To be conversant and capable of working in all areas: 

– ULD Systems 

– Cage Systems  

– Premia
 

Build Reputation with Customers

Interface to customer in a Professional and Courteous Manner either face to face, telephone, email. Ensure contract SLAs are consistently achieved and improved Generate and send SMS texts / updates in line with customer requirements

Drive to Win

Ensure contract SLA's are consistently achieved and improved.  Perform planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Record all work done and parts used in CMMS system (Maximo)

Team Play

Provide cover for other service technicians / Shifts when necessary. Ensure thorough knowledge transfer through sharing of knowledge and information.

Every day better

Carry out routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Look to find root cause of issues and find permanent solutions to issues encountered.

Safe Base & We Care

 Ensure all company legislative Health & Safety regulations and policies are maintained. Work in a safe considerate manner and leave all work areas clean and tidy at all times.
 
 
Skill & Experience:
 
Demonstrate problem/fault fining skills.

Understand how to collect, validate sufficient information to carry out effective root cause analysis and develop recommendations for implementation

Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels

Be computer literate

Ability to read and interpret drawings

Be able to plan and prioritise work load

Be able to work on own initiative as well as a member of a team

Be of smart appearance and behave professionally and be respectful to all people

Work overtime as required

Be experienced in the use of PPM systems
 
Essential

Time served apprenticeship or equivalent City & Guilds/NVQ level 3 or above in maintenance mechanical/electrical discipline

Previous experience within an FMCG manufacturing or automated warehousing environment (essential)

A proactive approach to fault finding alongside excellent communication skills

Be a team player with a flexible and pragmatic attitude
 
 
Desirable 

18th edition ONC/HNC Multiskilled

Have experience in using PLC’s and diagnostics

Have experience in training/coaching

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